Front Desk Medical Receptionist
San Jose, CA, 95125 (Willow Glen Area)
Ready2Nurse is a startup home health agency filled with potential! The founder is not only an experienced Stanford trained Family Nurse Practitioner but also has a mission to energize the traditional home health approach! Our care plan is designed to be disease specific and supports healthy aging to promote longevity and improve quality of life.
- Intake and review referrals to determine if patients meet Medicare eligibility for home health services
- Input referral information into EHR system, including orders, patient's demographics and medical course of treatment
- Confirm visits completed per clinician for the previous week for documenting frequency
- Review weekly schedules from each clinician for the following week to provide patient reminders
- Be knowledgeable of patient documentation and requirements for discharges and recertification
- Identify payer information and verify home health coverage
- Communicate with physicians to follow up regarding certification for home health services as required
- Relay information regarding orders and services to patients/families
- Ensure any hospitalizations and transfer documentation is inputted by clinicians
- Assist with scheduling and maintaining clinicians' calendars to provide appropriate care
- Follow up with hospital or facility case managers and/or social workers to ensure that patients appropriately transition with home health orders when discharged
- Obtain and maintain required home health authorizations as needed
- Place orders for supplies including DMEs as needed
- Maintain the on-call calendar on a monthly basis
- Collects and maintains statistical data on all referrals and admissions, and reports information daily, weekly, monthly, and as requested
- Assist with billing documentation, online transmittal, and follow up on pending claims with Medicare and commercial payers
- Performs other tasks as assigned
- Be tech-savvy with experience in Microsoft suite of products, insurance online portals, referral online portals, and EHR systems
- Position is stressful in terms of meeting deadlines. Must prioritize work effectively and be acceptably productive
- Requires a pleasant and cheerful demeanor and an attitude of helpfulness while encountering stressful situations. Will be required to effectively and efficiently carry out the duties of this position.
- Must have excellent phone etiquette and ability to establish rapport with diverse patients and families. Answer telephone lines promptly and efficiently. Respond to message content appropriately; disseminates information to the appropriate persons
- Participate in agency's quality improvement program
- Interact collaboratively with all team members
- Maintain confidentiality of patient and agency information at all times
- Must be attentive to detail and be able to follow standard procedures
- Be able to work independently on a broad variety of projects
- Preferably candidate has obtained AA degree or higher (bachelor's preferred)
- A minimum of 2 years of working in medical office, facility, or hospital
- Must pass a criminal background check
Compensation & Benefits
- Be a part of a team making a meaningful, positive impact for others! We truly value and appreciate the effort and compassion our team members put forth to care for others.
- Compensation ranges from $15.00 to $20.00 per hour
- Immediate need for full-time position
- Options for remote work for portion of shift
- Continuing education and job training
- All full time positions provides health, dental and vision benefits, 401k plan, and paid vacations.
Job type: Full-time.
Compensation ranges from $15.00 to $20.00 per hour
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